Shift handoffs for security teams

Every shift starts informed.

Keep handoffs, incidents, and unresolved site issues in one simple workspace—without enterprise software complexity.

Built for teams running 5–100 guards · Works on the phone in your pocket · Sample data included

Sample handoffFictional site data

Northgate Warehouse · Main gate

Night shift · 14 Oct · M. Lee → T. Alvarez

Summary
Quiet shift. Fence-line light out at the north corner — reported to facilities.
Open concern
Trailer seal on bay 4 was already broken on arrival. Photographed, no entry observed.
Acknowledged by T. Alvarez · 06:04
Linked issue #14 still open · assigned to P. Raman

The handoff gap

  • Shift updates live in a group text that scrolls away by morning.
  • Paper logs stay at the desk, so the next guard never sees the whole picture.
  • Nobody can prove a concern was actually handed over or acted on.

What ShiftLedger changes

  • One ledger per site, written at the end of every shift.
  • The incoming guard acknowledges receipt with a name and timestamp.
  • Open concerns stay visible until someone resolves and closes them.
Three-step workflow

From end of shift to signed-off in three moves

No new process to invent. ShiftLedger mirrors the handoff your guards already do, and keeps a record of it.

  1. 01

    Log the shift

    The outgoing guard records the site, the summary, duties completed, open concerns and instructions for the next shift.

  2. 02

    Acknowledge receipt

    The incoming guard confirms they have read the handoff. The acknowledgment is stored with a name and timestamp.

  3. 03

    Track until resolved

    Anything unresolved becomes a tracked issue with an owner, a priority and a due date — or a structured incident report.

Feature highlights

Everything a handoff needs. Nothing a guard has to learn.

Shift handoff ledger

Site, shift date, outgoing and incoming guard, summary, completed duties, open concerns and next-shift instructions.

Acknowledgment trail

The incoming guard signs off with a timestamp, so a manager can see exactly which handoffs were received.

Issue tracker with owners

Open, in progress or resolved — with priority, an owner and comments from the team.

Structured incident reports

Category, date and time, factual narrative and the actions taken. Drafts stay separate from submissions.

Supervisor view

Unacknowledged handoffs, overdue open issues and recent incidents across every site on one screen.

Search and filters

Filter handoffs, issues and incidents by site, status, priority and date — or search the text.

Pricing preview

Simple monthly pricing per organization

These plans are shown for validation and are not billed yet. Start with the demo workspace — no card required.

Starter

$49/month

Up to 15 guards · Up to 5 sites

  • Shift handoff ledger with acknowledgment
  • Site notes and post instructions
  • Issue tracker with owners
  • Standard incident reports
  • Email support
Most popular

Team

$99/month

Up to 40 guards · Up to 20 sites

  • Everything in Starter
  • Supervisor view: unacknowledged & overdue
  • Priority and overdue tracking
  • Search and filters across records
  • Bulk site assignments

Business

$199/month

Up to 100 guards · Unlimited sites

  • Everything in Team
  • Multi-site supervisor rollups
  • Role-based access per site
  • Audit trail on every acknowledgment
  • Priority support
FAQ

Straight answers

Is the demo using real customer data?+

No. The demo workspace is seeded with clearly labeled fictional records for a warehouse gate, an office building and a distribution center. No real company, customer or site information is included.

How do guards use it on shift?+

Most handoffs are written at the end of a shift on a phone. The forms are single-column, the site is pre-filled, and the incoming guard acknowledges in one tap.

Can guards see other sites?+

No. A guard only sees the sites they are assigned to. Supervisors and organization admins see everything within their own organization — and never another organization's records.

How does billing work today?+

Plans are live in Stripe test mode: choosing one inside the workspace opens Stripe Checkout, and no real payment is taken. Card details are entered on Stripe's own page, never on the marketing pages.

Do you hold security certifications?+

We do not claim any certifications. ShiftLedger is an early product in active validation, and we will not advertise compliance we have not earned.

What happens to my data if I stop using it?+

Organization admins can clear the sample records at any time from Settings. See the privacy policy for the full placeholder terms.

Still stuck? Read the help center or send a support request.